As we start planning for the return of group travel, the safety and well-being of our travellers, tour leaders, and ground suppliers will remain our top priority and our return to operations will be done in the safest and most responsible way possible. We have a team dedicated to creating new health and safety procedures for the future, with an emphasis on hygiene and sanitation.
These new procedures will be in line with recommendations from the World Health Organization and following the World Travel & Tourism Council’s (WTTC) Safe Travel protocols for tour operators.
We want to take every step we possibly can to care for your well-being, while still providing an educational and enjoyable experience.
To prepare for the new realities of travel, we are working diligently to set in place extra safety protocols. When you are ready to travel again, we will be ready for you. Here are just a few of the steps we will be taking:
- Making hand-sanitizer and face masks readily available whenever possible / if possible
- Enhancing staff cleaning protocols, including sanitation of all vehicles, common spaces, and accommodations
- On-tour physical distancing -- offering more space in vehicles, daily assigned seating on board tour coaches and other means of transport
- Providing more personal spacing at meals
- Decreasing group sizes (or splitting the group) on many of our tours or excursions as dictated by local/regional restrictions
- Adjusting touring and sightseeing in the best way possible in order to avoid large crowds
We have always prided ourselves in having some of the smallest groups in the business, with an average group size of 12-14 travellers. Moving forward, depending on regulations at destination, we may need to further reduce the group size (or split the group) on some tours or on some days in order to provide travellers with even more 'personal space'. This means fewer people on the bus, at your dinner table, and throughout the tour.
Our Operations team continues to keep up-to-date with local developments and are in regular contact with our partners regarding possible adjustments to our tour itineraries. As things continue to evolve and we get closer to being able to operate again, we may need to make some changes to the activities or destinations included on your tour to comply with advice from local authorities or health and safety protocols. We will endeavour to keep travellers updated before departure. Particularly if you are on one of the first tours once a destination or region re-opens for foreign travellers, an open mind and sense of flexibility will help you get the most out of your tour.
As responsible travellers, anyone who chooses to travel with us has a duty of care to themselves and the people around them. We ask that all our travellers comply with local regulations and laws, as well as our own health and safety guidelines, to ensure that everyone can enjoy their adventure, while remaining well. Before travelling, we recommend you check your government’s travel advisory and the World Health Organization website for the most current information on destinations being visited. Many airlines and airports have specific safety procedures they are following, so travellers are encouraged to check with their airline prior to their adventure and arrive at the airport early as these updated protocols will add more time to check in and security check points.
We look forward to safe, secure, relaxed, fun, and rewarding adventuring with you in the near future.
Many thanks for your patience, understanding, and ongoing support!
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