Small Group Experiential Travel
Your options if plans change...
To view our full Booking Terms & Conditions, please click on our Terms & Conditions
Customer-Initiated Cancellations
Cancellations More Than 120 Days Prior to Departure
Cancellations Less Than 120 Days Prior to Departure
- Your deposit is transferable to any other tour (funds cannot be transferred to an existing booking) or can be converted to a general credit voucher for a $100 per person change fee. Credit vouchers must be applied to a new booking within 12 months of the voucher creation date. The actual travel date for your new tour can be beyond that 12-month period.
Cancellations Less Than 120 Days Prior to Departure
- All monies paid are 100% non-refundable and non-transferable
- No exceptions apply regardless of circumstances
Cancellation Requirements and Restrictions
Notification Process
No Partial Refunds
- Written notification required immediately upon decision to cancel (email preferred)
- Name changes are not permitted under any circumstances
No Partial Refunds
- No refunds for unused trip arrangements (voluntarily missed meals, sightseeing, transport, etc.)
- No refunds for trip members who do not complete any portion of the itinerary for any reason
- All air tickets are non-refundable and valid only for flights indicated
Adventures Abroad-Initiated Cancellations
1. Cancellation Due to Unforeseen Circumstances (Force Majeure)
We may cancel departures due to circumstances beyond our control, including:
Cancellation More Than 90 Days Prior to Departure
Cancellation Within 90 Days of Departure
- War, civil unrest, terrorism
- Pandemics or disease outbreaks
- Natural disasters (hurricanes, earthquakes, volcanic eruptions)
- Other catastrophic events commonly referred to as "force majeure"
Cancellation More Than 90 Days Prior to Departure
- 100% credit offered for all deposits and payments
- Credits applicable to any future scheduled or custom tour
- Time limits may apply to credit usage
Cancellation Within 90 Days of Departure
- All funds paid are non-refundable if cancellation occurs due to unforeseen circumstances listed above
- Travel Insurance Strongly Recommended: Most comprehensive cancellation and interruption policies include provisions protecting against such losses
- Rare Exception: We may offer to postpone your trip to another departure date of the same tour within 12 months (full payment remains non-refundable)
2. Cancellation Due to Insufficient Enrolment
Our Commitment
If No Alternative is Acceptable
Notification Timeline
- We will endeavour to find an alternative tour for you:
- Same tour on a different date, or
- Different tour of your choice
If No Alternative is Acceptable
- Full refund of all deposits constitutes complete settlement
- We are not responsible for incidental expenses including:
- Visas or vaccinations
- Independently purchased airfare
- Any other compensation or expenses
Notification Timeline
- Cancellation notice will be provided no later than 90 days prior to departure
Important Reminders
Travel Insurance Recommendation
We strongly recommend comprehensive travel insurance for all travellers. Quality policies typically cover:
- Trip cancellation and interruption
- Force majeure events
- Medical emergencies
- Travel delays and missed connections
Visit our Travel Insurance page for more information.