Tour Questionnaire

TOUR QUESTIONNAIRE

Complete the below form to submit online or click here to download the PDF.

Please be as specific as possible with your answers
(* is required)

First Name

Last Name

Tour Code

Tour Dates

Tour Leader

GENERAL INFORMATION

What prompted you to join this Adventures Abroad tour? How did you first learn of Adventures Abroad?

How would you rate this tour overall?

	Excellent	Very Good	Average	Fair	Poor
Seeing the 'main attractions'
Local excursions
Overall experience

Would you recommend this Adventures Abroad tour to others?

Yes	No

PRE-DEPARTURE SERVICE

Please rate our pre-departure sales staff service

	David	James	Martin	Rick	Serra
Who was your sales staff point of contact? (leave blank if unsure)

	Excellent	Very Good	Average	Fair	Poor
Sales staff customer service skills
Product knowledge
Timeliness at sending out initial documents

Additional comments regarding sales staff service:

Please rate our pre-departure consulting staff service

	Charlene	Christine	Niamh
Who was your consulting staff point of contact? (leave blank if unsure)

	Excellent	Very Good	Average	Fair	Poor
Consulting staff customer service skills
Timeliness at sending out final documents

Additional comments regarding consulting staff service:

PRODUCT AND FLIGHT SERVICE

Please rate our product

	Excellent	Very Good	Average	Fair	Poor
Accuracy of the day-by-day itinerary
Accuracy of the pre-departure information package

Did you book your flights with Adventures Abroad?

Yes	No

	Excellent	Very Good	Average	Fair	Poor
If so, please rate the service you received in booking those flights.

Additional comments regarding product and flight service:

EXCURSIONS & LOCAL GUIDES

Please comment on the excursions you enjoyed on this tour

Please comment on those excursions you would prefer to see eliminated or improved

Please rate and comment on the services of any local guides

TRANSPORTATION & MEALS

Please comment on the transportation used on this tour.

Did the evening meal plan meet your expectations?

YOUR TOUR LEADER

Please rate your Tour Leader on the following

	Excellent	Very Good	Average	Fair	Poor
Does he/she have the right personality for the job?

Please explain your answer:

	Excellent	Very Good	Average	Fair	Poor
Was he/she helpful during the tour?

Please explain your answer:

	Excellent	Very Good	Average	Fair	Poor
How were his/her organizational skills?

Please explain your answer:

	Excellent	Very Good	Average	Fair	Poor
What was his/her general and local knowledge like?

Please explain your answer:

	Excellent	Very Good	Average	Fair	Poor
What was his/her attitude in general like?

Please explain your answer:

	Excellent	Very Good	Average	Fair	Poor
Rate his/her discussions with regard to depth, information, presentation?

Please explain your answer:

We do not approve of clients being taken into shops by their Tour Leader or local guides. Please indicate whether you were taken into shops or pressured to buy goods.

Yes	No

If so, please provide details:

Additional comments regarding your Tour Leader:

FUTURE TRAVEL

May we use you as a reference for this tour by supplying your name, phone number and/or email to interested clients? May we use your comments on this questionnaire in our printed literature or on our website?

	Yes	No
Reference
	Yes	No
Quote

If Yes, please provide E-mail:
And/Or Phone number:

If you want us to send our catalogue to anyone, please provide their name and address(es).

Where would you like to travel next? List destinations and we'll forward itineraries to you.

To receive a catalogue, please select:

Travelogue	Family Holidays

OVERALL IMPRESSION

SURVEY SUBMISSION CONFIRMATION

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